Move-in and General Community Information

To set up online payments either automatic debit, or to make a one-time rent payment residents will need to establish an account with Rent Café the secure online resident portal.
Residents and occupants listed on the lease agreement will each be provided a house key, mail box key, and key fob.  No keys or fobs will be provided to persons not listed on the lease. All Daro Communities offer package acceptance services.  Please refer to the lease agreement for terms and conditions regarding Daro’s package acceptance policy. The following communities accept packages via Parcel Pending, a secured locker facility:  1900 Lamont, Archer Apartments, and The Rodney. The Vintage and Parkway Apartments offer secure package services through Package Concierge. To register for Parcel Pending locker services please visit www.parcelpending.com.  To register for Package Concierge locker services please visit www.packageconcierge.com.

Please note that RCN, www.rcn.com, and COMCAST, www.xfinity.com, are the two service providers.

All utilities are included at the following Daro Communities: Parkway, Parkwest, Phoenix, Sedgwick Gardens, Circle Arms, and Connecticut House.

Residents are responsible for the payment of cooking gas at 1900 Lamont and Rodman, and the payment of electric at The Rodney and Archer Apartments.

Residents at The Vintage are responsible for all utilities.

Renter’s Insurance is required at all Daro Communities.  Each apartment must maintain a minimum $100,000 liability policy and must list the community as an additional interested party.

The following communities should list Daro Realty, LLC as an additional interested party:  Phoenix, 1600 16th Street, 1900 Lamont, Rodney, Parkwest, Rodman, Parkway, Sedgwick Gardens, and Archer.

Vintage residents should list VALOR 3146 16th St., LLC as an additional interested party.

Circle Arms residents should list Circle Arms, LLC as the additional interested party.

Connecticut House should list Connecticut House, LLC as an additional interested party.

All Daro communities are controlled access. Key fobs are required to gain entry into the community, and into some of the amenity spaces. Key fobs are only provided to registered lease holders and occupants. Guests and food delivery persons should be met in the lobby and should call ahead for entry.

Daro is committed to using environmentally efficient methods when dealing with all waste management. We believe in reducing, reusing, and recycling. All communities offer commingled recycling as well as solid waste containers, and trash is removed Mondays, Thursday, and Saturdays. All recycling is collected on Tuesdays and Thursday. Should a collection day fall on a Federal Holiday it will be skipped and resume on the next scheduled collection day. We ask that all residents break down cardboard boxes before disposing of them, and carefully review all container and wall signage concerning proper recycling procedures as they are regulated by The District and are subject to change. Daro does NOT accept bulk trash or extraordinary quantities of trash. It is the responsibility of the resident to make disposal arrangements. Daro staff supervises all trash locations on a daily basis and will assess fines of $100 per bulk item should the bulk trash policy not be adhered to. Follow this link to a local waste removal company many residents have used in the past (Daro is not affiliated with this company and does not endorse this provider).

DARO requests that residents submit all service requests online. By submitting a service request online residents can check the status of the request and have a record of all repairs requested and made in their homes. (insert link to service request here). Our goal is to address routine service requests within a 24 hours and emergency repairs immediately.

Emergency maintenance services are available 24x7x365 and should always be called in at 202-363-2258. Emergencies include: water leak, no heat, gas leak, sewer stoppage, toilet or bathroom sink clog (if only one bath), no electricity, no hot water, kitchen sink clog, stove or refrigerator inoperable, fire, or any condition that endangers personal safety. Residents should always call 911 in the event of an emergency requiring immediate police, fire, or medical assistance.Service requests can be submitted online or by calling 202-363-2258. Our goal is to address routine service requests within twenty four hours and emergency repairs immediately. Emergency maintenance services are available seven days a week twenty four hours a day and should be called in at 202-363-2258.

Daro offers complementary pest control services, and pro-actively treats common areas once per week. All pest control treatments are safe for people and animals and MSDS sheets can be provided upon request. Please submit all pest control service requests online.

Daro communities offer Smart Laundry Facilities through Coinmach. The new machines allow residents to view the status of their laundry through an app which can be downloaded for free to any Android or Apple device.

There are two ways to sign your lease in-person, or electronically.

To ensure your satisfaction from day one we will be completing a move-in inspection either prior to, or on the date of your move-in. During this inspection we will be walking you through the apartment, inspecting fixtures and evaluating the overall condition. A carbon copy of the move-in inspection will be provided to you and a copy will be kept in your resident file.  We also recommend downloading the custom community app through Mobile Doorman. You can complete and submit your move-in checklist using the app.

To reserve the elevator please contact the Property Manager at least one week prior to your move-in. Elevators are reserved on a first come first serve basis for three hour increments at the time. It is best to make elevator reservations as soon as your moving plans are finalized.

If you plan on using a large truck for moving you may need to reserve street parking. Here is some helpful information regarding how to reserve DC street parking:

  • Online app for reserved parking: tops.ddot.dc.gov
  • Apply online ddot.dc.gov
  • Apply in-person
    1100 4th St, SW 2nd fl
    Wash, DC 20024